[Resolved]  Citrus Payment Solutions — Money deducted from citrus payment gateway

Address:Vadodara, Gujarat, 39002

I was ordering from Domino and there was citrus payment gateway. Money got deducted from bank but Page was not redirected back to domino and it saw me error. Where is my money? I contacted domino, they advised me to contact Citrus and when I connected citrus, they told me to contact domino. Now where should I complain? I want my solution and money back
Amount : 439
Date : 22/02/2016
Contact, :[protected]
Email : [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Citrus Payment Solutions Customer Care's response
Hi Nimesh,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information