[Resolved] Citrus Payment Solutions — money is debited from debited and not credited to kotak bank account | |
I tried to deposit ₹10, 000 money to kotak mahindra bank using citrus pay payment gateway by using my debit card.. At the end it was showing that retry the payment but money deducted from bank account.. I already informed this to kotak bank customer care i didn't get any response from them. Payment date: Transaction datails:[protected] ecom-citrusp*kotak mumb/22: 12/f0006477 I got this from my bank statement Contact number : +91 [protected] Email id : [protected]@gmail.com Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Verified Support Jul 10, 2020 Citrus Payment Solutions Customer Care's response Hi Vignesh, Apologies for the inconvenience. We are unable to trace this transaction with the given information. Request you to share the below mentioned details via help.payu.in for further assistance. • Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team Citrus | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Payment date:02/07/2022 at 9:30 PM.
Contact no- [protected]
Email id - [protected]@gmail.com