[Resolved] Citrus Payment Solutions

[Resolved] Citrus Payment Solutions — My money deducted

M Muskan Kundra Jul 29, 2021 Aug 3, 2021 This thread was updated on Aug 3, 2021

I have ordered heels from zara my money got deducted from cutrus But zara doesnt get any money Plzz refund my money of rs 1190 +1 photos Was this information helpful? No (1) Yes (2)
Sep 5, 2021 Complaint marked as Resolved Jul 29, 2021 Updated by Muskan Kundra I have ordered a heels from zara Citrus have deducted my money But zara doesnt recieve my oreder Plzz refund my ordered Jul 29, 2021 Updated by Muskan Kundra I was placing an order on zara india online on29 july 2021 and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@pnb and money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Verified Support Jul 29, 2021 Citrus Payment Solutions Customer Care's response Hi, We will update you on your transaction status in the next 24 hours. We seek your patience. Regards, Citrus Support Team Jul 30, 2021 Updated by Muskan Kundra Plzzz refund my money Jul 30, 2021 Updated by Muskan Kundra I was placing an order on zara india online on29 july 2021 and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@pnb and money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Jul 31, 2021 Updated by Muskan Kundra I was placing an order on zara india online on29 july 2021 and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@pnb and money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Verified Support Jul 31, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 1190 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team Jul 31, 2021 Updated by Muskan Kundra Tell me date of refund ? Jul 31, 2021 Updated by Muskan Kundra When my refund process began? Verified Support Aug 03, 2021 Citrus Payment Solutions Customer Care's response Hi, The refund was processed on[protected]. Regards, Citrus Support Team
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[Resolved] Citrus Payment Solutions — My money deducted

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