[Resolved] Citrus Payment Solutions — need to know about the transaction

Silu Mohanty

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 2010112

I had made the following transactions.
I need details of payment to which merchant it is made.
Also a transaction made twice. Please inform me the refund status.

The transaction details are given below

1- transaction no - [protected] amount rs 29168 dated[protected]
2- transaction no - [protected] amount rs 28918 dated[protected]
3- transaction no - [protected] amount rs28918 dated[protected]

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Sep 3, 2019

Complaint marked as Resolved

Verified Support

Aug 01, 2019

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team