[Resolved]  Citrus Payment Solutions — nios d. el. ed. payment refund

Address:East Khasi Hills, Meghalaya

On august 30, 2017

I have made payment online for d. El. Ed course for nios by using my sbi netbanking, transaction ref no igabxqvng3 for rs.4511.8 on 30-aug-17 08:37 my money was deducted at the same time i got my transaction id no-igabxbmvo3 through sms. But at my nios home page it is still showing me that payment not made. The i made a repayment and again i was deducted the same amount as mentioned above. Can the money br refund?
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Oct 18, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the TXN IGABXBMVO3 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

I have made payment for last refernce no top most of net banking page .amount debited but status showing that payment not made.please update the status or refund my cash by last refernce no of net banking mode.thank you .

Citrus Payment Solutions Customer Care's response, Oct 5, 2017
Verified Support
Dear Customer,

We would like to inform you that the TXN is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sir my name is Rakesh kumar .mai.28/09/2017 d.el.ed me form submit kiya tha or payment v .payment debit my account but site not verify my form.sir my ref no.D[protected] .Sbi tranjection no .GACCGJJH4.PLZ SOLVE MY PROBLEM.
Citrus Payment Solutions Customer Care's response, Oct 5, 2017
Verified Support
Dear Customer,

We would like to inform you that the TXN 050145252254283 is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 20170928_172943_D101710325 in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
how i get acknowledgemt slip..send me some link
Citrus Payment Solutions Customer Care's response, Feb 19, 2018
Verified Support
Dear Customer,

We request you to get in touch with Merchant - NIOS for any refund/cancellation/ticket or receipt print confirmation related queries.

Regards,
Citrus Support Team

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