[Resolved]  Citrus Payment Solutions — Nios fees regarding

Address:New Delhi, Delhi, 110027

Dear team,

Txn date value date ref cheque no description debit amount credit amount running balance 19/06/2017 07:30:22 19/06/[protected] net txn: citrus [protected] rs-2, 024.350.00

Kindly check and revert asap i have submitted october exam fee 19th junei have done the payment. But i have not received any conformation mail or message regarding submitted exam fee
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Jul 28, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Citrus Payment Solutions Customer Care's response
Hi Abhishek,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Jun 29, 2017
Updated by abhishekram
Dear team,

Txn date value date ref cheque no description debit amount credit amount running balance 19/06/2017 07:30:22 19/06/[protected] net txn: citrus [protected] rs-2, 024.350.00

An amount of INR 2, 724.35 Debited to Ac XXXXXXXXXXX4984 on 28-JUN-2017 09:30:23 on account of NET TXN: CITRUS [protected] .

Kindly provide me Refund on mention transaction id amount ASAP because my NIOS fees not update on til date so i hardly request you refund my both amount ASAP

Thanks & Regards

Abhishek kohi
Complaint comments 

Comments

Hi Team,

On 28th Jun'17, one transaction has been done from my ICICI debit card to Citrus Payment solutions via transaction ID [protected]. Can you provide the beneficiary name to trace out the payment detail.
Citrus Payment Solutions Customer Care's response, Jul 6, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Dear Sir

I have applied for D.El.Ed - Training for the un-trained in-service teacher under For Teacher Registration. My application Reference No. is D[protected]
When I made payment through my debit card, the transaction is successful. My account has been debited throug my SBI Dabit Card 459xx9749 Rs 4553.1 on POS 80000580 at nois Citrus txn#[protected] dated 24.08.2017 08:43 PM (as per massage received on my registered mobile). But on web page following massage displayed.
Welcome to NIOS D.El.Ed - School Section - Payment Gateway Response

Your Transaction could not be accepted due to following reason:

Transaction Successful

Kindly resolved the issue and what are the reason for this because if I would try to re-pay without reversal of debited amount, this is a very serious issue for an applicant if it is continuously repeated.

Please resolved the issue.

Thanx with regards

Mousami Mehnaz
untrained teacher (govt.) (Block Teacher)
UDISE code of school - [protected] (UMS BAIRGACHHI BMC, Araria, Bihar)
Date of Appointment - 09.02.2014
Intermediate percentage - 55.11%
Aadhar No.[protected]
D.O.B. - 09.06.1988
Mobile No. [protected]
Postal PIN Code - 854 311

Citrus Payment Solutions Customer Care's response, Oct 5, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately you can also contact us at support@citruspay.com.

Regards,
Citrus Support Team
Nios untrained teacher fee submit but not update sbi reference no.Igaccopla0 and citrus reference no.[protected] amount .4510.00 debit ac.[protected]
Citrus Payment Solutions Customer Care's response, Oct 5, 2017
Verified Support
Dear Customer,

We would like to inform you that the TXN 055634252941699 is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 17093013155378 in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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