[Resolved]  Citrus Payment Solutions — nmc (nashik) property tax paid but the website does not show paid receipt

I have paid nashik municipal corporation property tax online from website property tax for index no.10300267 for rs.2091/- using sbi on 4th sept 2020 through nmc property tax website (Citrus payment solutions).
The amount of rs.2091.00 was debited from my sbi account (Account by the name rajkumar patil).
This payment is not reflecting on the said property tax website i. E. I would like to know the status of the payment made towards the property tax of rs.2091.00
You are requested to look into the matter and solve the problem, and help me to recover the payment from the citrus payment company.
Thankfully yours,
Rajeshwari patil
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Aug 5, 2021
Complaint marked as Resolved 
Verified Support
Sep 25, 2020
Citrus Payment Solutions Customer Care's response

Apologies for the inconvenience.

As checked, this is a successful transaction via Citrus transaction id OL[protected] and source transaction id [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Team Citrus
Complaint comments 


I tried to pay property tax by credit card.
in final step it shows paying d ammount to citras solutions.
i m sceptical if its official govt site as its not showing payment to nmc .
should i proceed and pay anyway?
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