[Resolved] Citrus Payment Solutions — nmc property tax debited but not credited. | |
I have paid nashik muncipal corporation property tax online from website propertytax. Nmctax.in for index no. 70402276, of rs. 1937.00, using my icici bank debit card on 24 may 2019. The amount of rs. 1937 was debited from my account. The bank ref no. Is min/citruspay p/[protected]/213794 / This payment is not reflected on the said property tax website. Where did the payment go? Kindly help me recover the payment from the citrus payment company. Was this information helpful? | |
Jun 24, 2019 Complaint marked as Resolved Verified Support May 24, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
 2 Comments | |
Comments
I have paid nashik muncipal corporation property tax online from website propertytax. Nmctax.in for index no. 10700181, of rs. 156.00, using my icici bank debit card on 21 oct 2020.
The amount of rs. 156 was debited from my account.
The bank ref no.[protected]
Mun/nash[protected]
This payment is not reflected on the said property tax website.
The amount of rs. 156 was debited from my account.
The bank ref no.[protected]
Mun/nash[protected]
This payment is not reflected on the said property tax website.
Citrus Payment Solutions Customer Care's response, Oct 23, 2020
Verified Support
Hi!
Apologies for the inconvenience.
As checked, this is a successful transaction via Citrus transaction id OL4851821346895013275 and source transaction id 012010033529897 at our end.For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly get the status at their end.
Regards,
Team Citrus
Apologies for the inconvenience.
As checked, this is a successful transaction via Citrus transaction id OL4851821346895013275 and source transaction id 012010033529897 at our end.For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly get the status at their end.
Regards,
Team Citrus
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