[Resolved]  Citrus Payment Solutions — No refund for failed order.

Address:743165
Website:www.yepme.com and www.citruspay.com

My bank account was debited over a transaction on yepme, payment was successful but order not placed my account was debited so it said that it will be refunded to me within 14 days, and it is not refunded yet.
Bank: central bank of india
Branch: naihati (West bengal)
Account no: [protected]
Name:paramjeet kumar manjhi.
Merchant order number: 31579722
Citrus reference number: [protected]
Order amount: 248.00 inr
Transaction date & time: jul 14, 2016 11:29:28 pm
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Sep 16, 2016
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
Citrus Payment Solutions Customer Care's response
Hi Paramjeet,

We would like to inform you that the transaction [protected] for 248.00 INR is successful at our end and also the funds for the same has been remitted to the merchant.

In case of any issue or details regarding the transaction, we request you to get in touch with the merchant "Yepme" for the same.

Regards,
Citrus Support Team
Complaint comments 

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Hello,
this is bala sudha and i applied for comedk couselling and my money was deducted but my application form was not sumitted. plz help me

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