[Resolved] Citrus Payment Solutions — not credited amount

Hiten9825

from Okha, Gujarat

Address:

MADHAV VATIKA SHOP NO 7, LIMBUDIWADI ROAD, B/H NIRMALA CONVENT SCHOOL, Rajkot, Gujarat, 360007

I have paid fees in ahmadabad university of rs 55000/ [protected]-citruseazypay refrence no[protected] dated
06 jun 2019 still not credited there please do needful my mobile no [protected] pl do nedful for the matter we have try to contact you but not getting reply from side.
as we talk to authority they reply that payment not received in the account

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Jul 12, 2019

Complaint marked as Resolved

Verified Support

Jun 07, 2019

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team