[Resolved] Citrus Payment Solutions — online fraud occurred by pos kotak1194565 | |||
From my brother's sbi account ₹9000/- has been taken away by fraudster using POS KOTAK 1194565 on 5 Jan 2019. Please find the culprit and help in returning my amount. By same fraudster using different process ₹28, 800/- debited from another account. Please please help me. Dear/sir, I am writing on behalf of my mother and brother whose sbi a/c have been debited by online fraud of total amount of ₹37800/-. I need help from your end. Details of the customer and unauthorised transaction are as follows- A) Customer name- NAMITA DEVI Two unauthorised transaction ID in this account are- a[protected] Amt deducted- ₹20000/- & b[protected] Amt deducted- ₹ 8800/- B) Customer Name- GAUTAM KUMAR Unauthorised transaction ID[protected] Amt deducted ₹9000/-. (Both account lie in sbi barkakana, branch code - 5989) Please help as neither home branch nor police has come to our help. Please find the guilty and give us information regarding- Fraudster Name His bank and bank account no. (If any) His address. Please solve my problem. And if possible help me in returning the money. I will be very grateful to you. Thank you. Was this information helpful? | |||
Feb 18, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 13, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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