[Resolved] Citrus Payment Solutions — online payment failure | |
Hi, citrus team., my brother booked hp gas cylinder on 2/11/2019 through ezy suvidha app & make online payment by debit card. During error is comes, but amount is deducted from my bank account. Hp gas distributor say in his account payment is not done. So my brotherpurchase gas cylinder by cash on 6/11/2019. Refund money quickly. Refundable amount is refunded to following devil card details:652202*2075. Along with the file is attached of bank account particular s. Citrus payment solution merchant list is observe that the pushpam computer & software pvt ltd, app known as ezy suvidha for hp gas booking & online payment Was this information helpful? | |
Dec 11, 2019 Complaint marked as Resolved Nov 08, 2019 Updated by Trimurtiy Attachment of file bank particular Verified Support Nov 08, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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