[Resolved] Citrus Payment Solutions — paid the amount but still not recharged | |
I have done the payment of rs 230 for tamil dpo package basic from my sun direct app via upi mode through google app on 24 jul 2019 at 6:59pm The recharged amount credited to citrus solution pvt ltd as per directions of sun direct app directly from sun direct app . Amount debited my bank account but recharge not done. I called custmer care of sun ditect. But not resolved till date Was this information helpful? | |
Sep 18, 2019 Complaint marked as Resolved Verified Support Jul 29, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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I didn't get u r email ID
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