[Resolved] Citrus Payment Solutions — Payment Deducted but not received by BigBasket.com | |||||
I was paying through net-banking (ICICI) and towards the end of transaction when I paid from my bank website I got redirected to citrus wepage showing session expired. Then I checked my bank account balance, the amount was deducted from there, but then I open my dashboard in Bigbasket.com I was still showing that amount hasn't been paid yet. Please assist me in this matter. Was this information helpful? | |||||
Jan 30, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 Citrus Payment Solutions Customer Care's response Hi Gurpreet, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately you can also contact us at [protected]@citruspay.com. Regards, Citrus Support Team | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Seq No[protected]
Bank - Axis Bank
Time Debited - 16/12/2016 09:21:51
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