[Resolved] Citrus Payment Solutions — Payment failure | |
Sir, I have paid rupees 600 for IGNOU convocation on POS IGNOU1138613 at CITRUSPAY IGNOU txn#[protected]. PAyment of 604.2 was deducted from my SBI account on March 27 at 11.55 PM but in the IGNOU portal it showed that the transaction has been failed. On contacting the IGNOU authorities they said that no payment has been received by the other party. Please resolve the issue. Was this information helpful? | |
May 15, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Citrus Payment Solutions Customer Care's response Dear Amrit, We wish to inform you that in order to know the status of your application we request you to contact IGNOU after 2 working days. You may also check the status of your application on the below mentioned link. https://exam.ignou.ac.in/search.asp Please find below contact details. Executive Assistant at e-mail address: [protected]@ignou.ac.in Phone Number[protected] In case any problem still persists, please write at Email to [protected]@ignou.ac.in Thanks and Regards, Citrus Support Team | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment