[Resolved] Citrus Payment Solutions — payment for hp gas made by credit card not recorded on receipt.

Datey

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411004

Hp gas booking no.589172 dated 26/00/18;
Consumer no. 651175 : pratap gas

Payment made by credit card ending 0212 on for rs. 951.28 at
Citrusp*pushpam on[protected]:10:22:37

Was not recorded on hp gas receipt no. 1034561 dated 30/11/18

Please send confirmation on e mail to me, as well as to pratap gas
[protected]@gmail.com

Shashikant datey [protected]

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Jan 7, 2019

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Nov 30, 2018

Updated by Datey Citrus Payment Solutions — payment for hp gas made by credit card not recorded on receipt.

Date correction for booking date
Datey on Nov 30, 2018 Mark as Resolved

HP Gas booking No.589172 dated 26/11/18;
Consumer No. 651175 : Pratap Gas

Verified Support

Nov 30, 2018

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team