Citrus Payment Solutions — payment gateway failure
KoKonark Gupta on Dec 28, 2017
I paid 34198₹ on 27/12/17 to mits gwalior
Through citrus payment gateway via debit card the process was usual, amount got deducted from my bank account but after processing back the payment was not acknowledged and the gateway gave a message of repayment which i cancelled. The amount was deducted but did not reach the merchant niether recredited.
Transaction id provided by the merchant [protected]
Transaction id by bank[protected]
Kindly assist as required
[Dec 28, 2017] Citrus Payment Solutions customer support has been notified about the posted complaint.
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Citrus Pay - Recharge unsuccessful but money debited from bank account and refund not received till date