[Resolved] Citrus Payment Solutions — payment is not reflecting on uttarakhand ssc site after deduction from bank | |||||
Sir, I karishma kandwal having reg. No.[protected] for the post code 113 on uksssc.in website. A recuritment website of govt. O[censored]ttarakhand, on which i had made a payment of worth rs. 300 dated 30/12/2017. Unfortunately the money was deducted from my account but the site is showing the non payment of fees. The money is not returned on my account till date. So please help me out from this problem and kindly refund my fees or tell uksssc to reflect it on my name and reg no. Thanks in advance Was this information helpful? | |||||
Mar 31, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
TO TRANSFER
INB Citrus Payment Solutions
Ref no- [protected]IGACPDLOV8
We would like to inform you that the TXN 051122268322170 is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 5292442MO1159871 in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team