[Resolved] Citrus Payment Solutions — payment made to kotak 811 account but not received the same | |||
Hello I transferred Rs 1000 from my SBI Debit card on 9th of June but the same was not credited in my Kotak 811 Account and I haven't been refunded the amount back in my SBI account or received the same in Kotak 811 Account. Transaction ID (SBI Account) - OTHPG[protected]CITRUS PAY ETAILING Mumbai Please Trace the same and solve my issue. Thank You Was this information helpful? | |||
Jul 20, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment