[Resolved] Citrus Payment Solutions — payment not credited - most urgent

Jragro

from Kovilpatti, Tamil Nadu

Address:

628003

By today nearly around 1:00 p. M. We have made payment for inspection fee to plant quarantine through bharatkosh.gov.in for sum of inr. 20700. But still now amount not yet get reflected to their account. Please do the needful on urgent basis.
Also please take note of the payment details as under.
Transaction no.[protected]
Challan no.[protected]
Please track and update us our payment on urgent basis.

Was this information helpful?

No (0)

Yes (0)

Nov 18, 2019

Complaint marked as Resolved

Verified Support

Oct 17, 2019

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

Related Citrus Payment Solutions reviews

View all 2969 Citrus Payment Solutions Reviews

Comments

VINODtomar

from Delhi, Delhi

Please debit my accounts on dated[protected] but not credit to Amazon Rs-679.00

Transaction details as below:

02/10/2019 14:05 02/10/2019 6579 NET TXN: CITRUSPAY [protected] 1429 Rs-679

Citrus Payment Solutions Customer Care's response, Oct 18, 2019

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team

Ashish Sharma

from Noida, Uttar Pradesh

On 13 October 2019 electricity bill of rs 626 was deducted from my airtel payments bank to apcpdclob…but my payment status was still pending in tsspdcl website.i want my money refunded back.

USC[protected]
Mobile - [protected]

Citrus Payment Solutions Customer Care's response, Oct 24, 2019

Verified Support

Probe Citrus
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team