[Resolved] Citrus Payment Solutions — payment not affected - request refund | |
An online payment of rs. 1513/- towards jipmer admission application process was effected through federal bank vide transaction no. [protected] on[protected]. The amount was deducted from my account but jipmer site says the amount was not received by them. Hence please refund the amount to my account immediately since i need to effect payment once again Was this information helpful? | |
Apr 22, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 22, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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