Citrus Payment Solutions — Payment not received to the institution

To Concered Persons,

I have make a fee of 21, 895 to Delhi public school dehradun on 6-september-2022 through HDFC netbanking. my money got deducted from hdfc bank but did not reach to Delhi public school as there no message received by me that they have received the amount.

Although I am doing the same transaction from couple of month through hdfc net banking CITRUSEAZYPAY and every time the transaction is completed succesfully I received the message from ICICI bank on other side, that they received the amount.

[protected]-CITRUSEAZYPAY

The transaction reference no for the same is:[protected]
Date of transaction is :- 6-september-2022

Hence I request you to refund my money to my HDFC bank account from which transaction is done.