[Resolved]  Citrus Payment Solutions — payment not verify or not refund in my ac

Address:Lakhimpur Kheri, Uttar Pradesh, 262701

Sir
My name is ankit singh and my acc dietels are - axis bank lakhimpur kheri up branch and acc no is [protected]. Sir i do a nios fee payment form your citrus payment gatway date 27/09/2017 rs 4523 and tran. Description (Inb/[protected]/citrus payment solutions pvt ltd/).
My payment was not verify and no amount refund now. So rifund my amount
Mo no is [protected]
[protected]
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Nov 20, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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