[Resolved]  Citrus Payment Solutions — Payment related issue . Payment made for zara on the date- 27th September

I made an online payment on zara on the 27th September, the payment went through and the money was deducted from my bank but it showed on the zara website that payment was not processed and it got cancelled. They said i’ll get my refund within 7-10 days but I still haven’t received it yet. Please process my refund payment asap.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2021
Complaint marked as Resolved 
Solved
Oct 04, 2021
Updated by Areebah Gani
My complaint shows resolved but its not resolved!!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information