[Resolved] Citrus Payment Solutions — payment reversal | |
Dear sir/madam, Kindly note that i recharged an airtel prepaid mobile number through axis bank netbanking amounting rupees 448/- with transaction detail inb/[protected]/citrus payment solutions p but by mistake i reacharged a wrong number where 1 digit was wrongly feeded. The correct number was [protected] but i feeded a wrong number [protected] which has recharged some other user's mobile number. Hence may i request you if you can reverse the payment and recredit the amount into my axis bank account [protected] with ifsc code utib0000156 under the name of manoj kumar saini. Regards Manoj kumar saini Was this information helpful? | |
Nov 18, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 16, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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