[Resolved]  Citrus Payment Solutions — payment status pending

Name- Ankit Kumar Singh
F. N.- Kamal Kumar Singh
M. N.- Madhuri Devi
Add.- AT+PO- Ariaon, PS- Krishnabrahm, Distt.- Buxar (Bihar)
Enrol. No.- [protected]
Ref. No.- D[protected]
Study Centre- DIET Buxar, Dumraon

Payment Date- 04/07/2018 (Time- Approx 6 pm)
Mode of payment- PNB Net Banking
Debit A/c No.- [protected]
Narration- CITRUS PA/[protected]/[protected]/NIOS
PAYMENT
Transaction No.- S54736230
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Aug 22, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Complaint comments 

Comments

Sir
I have made nios second year fee payment and money is deducted
from my account but the status shows that the Payment not made in Nios Portal
Please kindly look into the matter as soon as possible, Im in tense now
Details:
Enrollment no.- Protected
Date-4/07/2018
Ref No- IGADWXBNE7
On 2nd July 2018, i made payment for nios d. El. Ed teacher amount rupees 6010.00 deducted from bank account but application status payment not made. I have using sbi internet banking.
Reference no. IGAGWNVNY0

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