[Resolved] Citrus Payment Solutions — Payment through your gateway - not received the payment receipt | |||||
I have done the payment through your gateway for mahanagar gas bill for consumer no.[protected] by opting net banking option. I just received the message on my screen that thank you payment successful and transaction ref no.[protected]. Why can't i get the full details such as payment amount, date & time, payment for (To whom i have done the payment.) How could just transaction number be useful. I should receive the proper receipt for my future reference and not just the transaction reference no. Please arrange for the same and forward the same at my email. My email id is - shanta. [protected]@gmail.com Was this information helpful? | |||||
Apr 22, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 Citrus Payment Solutions Customer Care's response Hi, We would like to inform you that the TXN[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I withdraw rs 6750 from citrus wallet on 14/2/17, but even after 15 days I didn't receive any money .my id is [protected] .attaching screenshot of details kindly resolve this problem as soon as possible.
Thank you
Rupesh bijalwan
Email- [protected]@gmail.com
Your concern has already been addressed over the email sent by you under the case number 00664139. Revert to the same for any more help or support.
Regards,
Citrus Support Team