[Resolved] Citrus Payment Solutions — payment unsuccess | |||
I have made a payment through my icici netbanking thru citruspay to pay for my hpgas cylinder for the amount of rs.977.73 dated 5/11/2018. But the payment was not successful and the amount has not been reversed. Kindly check and take steps to reverse the amount. My transaction details below View date-4/11/2018&transc date-5/11/2018. Bank receipt no.[protected] Hpc number-[protected] Amount 977.73 Was this information helpful? | |||
Dec 21, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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