Show menu
Ask a Question FAQ Sign in

Citrus Payment Solutions — re: please refund my amount - your payment amount of rs. 10111/- against ptin ([protected]) has been failed.

Hello,
Could you please refund the money in to google pay.
Please find the attached image that payment done.
But my transaction is failed when i paying the property tax amount through ghmc app. Please solve this problem as soon as possible.

I gave the complaint on july 13th for this mail id [protected]@payu.in but no feedback or status.

Thanks and regards
Chandraprakash
[protected]

re: please refund my amount - your payment amount of rs. 10111/- against ptin (1141000558) has been failed.
Verified Support
Citrus Payment Solutions Customer Care's response Aug 05, 2020
Hi!

As checked, this is a successful transaction via merchant transaction Id - UPI[protected]
at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team Citrus
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    70%
    Complaints
    1809
    Pending
    115
    Resolved
    1217
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052