[Resolved]  Citrus Payment Solutions — Recharge of Namma METRO done , It is not credited to smart card account.

Address:560040
Website:citrus pay

Sir,

i have done recharge of Rs1000 ON 23 th Feb AND Rs 100 ON 24 th Feb by online

but still it is not credited to smart card account my card no is [protected]

following are the details of transation.


Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 100.00 INR
Transaction Date & Time: Feb 24, 2017 08:46:50 PM
For product & delivery related queries please contact Banga

Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 500.00 INR
Transaction Date & Time: Feb 23, 2017 07:41:04 PM
For product & delivery related queries please contact Bangalore Metro Rail Corporation Ltd.

Hello!

Your transaction with Bangalore Metro Rail Corporation Ltd using Citrus was successful!

Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 500.00 INR
Transaction Date & Time: Feb 23, 2017 07:35:44 PM
For product & delivery related queries please contact Bangalore Metro Rail Corporation Ltd.

regards

shivakumar y b
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Apr 25, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the said TXNs are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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