[Resolved]  Citrus Payment Solutions — Refund my money

Address:Gorakhpur, Uttar Pradesh, 273007

Sir my name is Ashwani Kumar Gupta and when i make payment in Upbed 2017 entrance form registration no is[protected] on 8th april 017and when making payment through Sbi internate Banking then payment is successfully done amunt is deducted from my account but after that i again open the check fee status then your portal again show the option to make a payment but it is already deducted from my account .
since my registration fee is not paid and the last date of fee paid was 10 April 2017 so i again paid my fee to the same registration number.
finally at last on 12th April my fee was successful but i paid the fee twice for the same registration number.
So Please refund my second transaction amount in my bank account.
it is not done in my registration.
so please solve the problem.
Thanks
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May 23, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Citrus Payment Solutions Customer Care's response
Hi Aswani,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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