[Resolved]  Citrus Payment Solutions — refund my money for my account

I have applied jipmer 2018 Online application[protected] time 7.55 pm and 9.05pm for sbi net banking at citrus account Rupees 1513.28/- for two times . My SBI A/C No: [protected] .IFSC Code: SBIN0011067.But application not submitted. My money transfer to the bank to citrus account Ref. No: [protected]/GADDXPUQ8, [protected]/GADDXGPR5 total amount 3023.56/- . MY amount in CITRUS ACCOUNT:[protected],[protected] .Jipmer sent the message for my id

Dear Candidate,

We would inform you that, Refund had already been initiated for this candidate. If amount is not credited in next 5 working days.

STATE BANK INDIA Says your money Credit in Citrus Account. So Please refund my money
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May 29, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Apr 15, 2018
Updated by sunganesh
BANK REF. NO:Ref. No: [protected]/GADDXPUQ8, [protected]/GADDXGPR5
CITRUS ACCOUNT:[protected],[protected]
[protected]@gmail.com, Cell no: [protected]

Verified Support
Apr 16, 2018
Citrus Payment Solutions Customer Care's response
Hi,

Please note that these are successful TXNs via Payment Id - [protected], [protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Apr 28, 2018
Updated by sunganesh
I have applied jipmer 2018 Online application[protected] time 7.55 pm and 9.05pm for sbi net banking at citrus account Rupees 1513.28/- for two times . My SBI A/C No: [protected] .IFSC Code: SBIN0011067.But application not submitted. My money transfer to the bank to citrus account Ref. No: [protected]/GADDXPUQ8, [protected]/GADDXGPR5 total amount 3023.56/- . MY amount in CITRUS ACCOUNT:[protected],[protected] .Jipmer sent the message for my id
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