[Resolved]  Citrus Payment Solutions — Refund needed

I have purchased wallet from zara india on 4/09/2021. I used upi method to do the payment of ₹ 1580. Money got deducted from the bank and on zara app its showing payment is not made.
please initiate my refund asap.
my upi reference number is :[protected]
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Sep 5, 2021
Complaint marked as Resolved 
resolved
Verified Support
Sep 06, 2021
Citrus Payment Solutions Customer Care's response
Hi,

Please note that this is a successful transaction via Citrus Txn Id - OL[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.

Regards,
Citrus Support Team
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