[Resolved] Citrus Payment Solutions — Refund not initiated for a ZARA order that was cancelled | |
On July 13, I paid for my ZARA order through Gpay but the order didn't get placed and was cancelled eventually. I had explained this issue in my previous complaint too. It has been over a month since this incident and a refund hasn't been initiated yet. Please find attached the invoice of the Gpay transaction. I'd urge Citrus Payment solutions to refund the money at the earliest. Thank you. Was this information helpful? | |
Sep 2, 2021 Complaint marked as Resolved Refund was initiated asap. Verified Support Aug 27, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 14/08/2021 via RRN[protected]. Please check with your bank with the given RRN for further assistance. Regards, Team Citrus | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
I recently too failed a complaint regarding zara that the amount got deducted but order haven’t got placed but I haven’t received any response on my complaint