Citrus Payment Solutions — Refund zara payment

Guys please it's been 4 days now and I'vnt got any response from you if you can't reply back to complaints then why the heck you've customer service..Everyone here deserves some sort of replies atleast if you'll keep doing things like this who's gonna trust you and sooner or later your so called comany bank or whatever it is will come to an end.
Refund me my money as soon as possible.