[Resolved] Citrus Payment Solutions — regarding failure of payment in jipmer pondicherry website for dm/ mch application and requesting refund

 
2 Reviews
 drgsenthil on Apr 17, 2018
Dear sir/madam i was applied for dm nephrology entrance exam july 2018 session. I paid through netbank. My first two payments was failed but amount debited from my account. I successfully paid third time. My application number is 1625.

Payment details 25-mar-2018 ctrus-[protected]-
Net@749897
Trf 1211.80 52002.79
25-mar-2018 ctrus-[protected]-
Net@757867
Trf 1211.80 50790.99 �

So i kindly request you to refund the excess amount i paid - thank you

Complaint marked as Resolved May 25, 2018

Complaint Status


[Apr 17, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Citrus Payment Solutions Customer Care's response, Apr 18, 2018
Dear Dr. Senthil,

We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Updated by drgsenthil, Apr 20, 2018
Merchant name: JIPMER PONDICHERRY
REF NO:25-MAR-2018 CTRUS-[protected]-
NET@749897
TRF 1211.80 52002.79
25-MAR-2018 CTRUS-[protected]-
NET@757867
TRF 1211.80 50790.99
Transaction date:25-MAR-2018
Amount: 1211.80 (two-time)
Email:drgsenthilnathan@gmail.com
Mobile no: [protected]

regarding failure of payment in jipmer pondicherry website for dm/ mch application and requesting refund
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Merchant name: JIPMER PONDICHERRY
REF NO:25-MAR-2018 CTRUS-[protected]-
NET@749897
TRF 1211.80 52002.79
25-MAR-2018 CTRUS-[protected]-
NET@757867
TRF 1211.80 50790.99
Transaction date:25-MAR-2018
Amount: 1211.80 (two-time)
Email:drgsenthilnathan@gmail.com
Mobile no: [protected]

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    Citrus Payment Solutions - regarding failure of payment in jipmer pondicherry website for dm/ mch application and requesting refund