[Resolved]  Citrus Payment Solutions — Regarding ignou fees payment

Address:793119

Sir i have made payment on 23 june 2017 for ignou admission fees of m.com for 5611.50 through state bank of india net banking with reference no: igabngii0 and citrus reference no : [protected], it says payment is successful but no message or email sent for confirm, so sir please solve the problem or either refund the money to my account
Thank you here below i'm attaching the payment confirm slip..
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Aug 24, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Sir
I made online payment on 2/7/2017 for re registration in ignou .I did not receive confirmation but amt deducted my sms says CITRUSNEW [protected]-[protected] . How long will it take to reach ignou account.
Thank you

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