Citrus Payment Solutions — regarding non receipt of payment/refund | |||
DearSir Yesterday, I had made to Purchase a software from AstroVision Futuretech Pvt Ltd, Thammanam, Cochin, by clicking on the link provided for online payment which was made by me using UPI I'd [protected]@ybl Even after the lapse of almost 21hrs neither party got the credit nor it was frgunded back to my account. Even my incorrect phone no.is being displayed in report the report, the no. being displayed is [protected]. Kindly help resolving the issue either by giving credit to party (under intimation to the undersigned) or refund themoney Regards Manish Goel Mail to:[protected]@outlook.com Was this information helpful? | |||
|
Jul 31, 2019 Updated by ManishGoel(BCL) & this is screen shot of the transaction of payment made to Astrovision using UPI Phone Pe via citrus | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Bank reference ID[protected].
Please help me to refund the amount or complete the order and pay to HP gas.
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team