Citrus Payment Solutions — regarding payment done to nios website via citrus. but not registered.

Address:	Ambala, Haryana, 134003
Website:	www.nios.ac.in

I did transection for nios website via sbi netbanking transaxtion id igaclnvgc6 on 29/11/2017 and 5000 rupees was dedecuted however it was still showing in nios registration page that payment was pending. I waited for more then 24 hours but still it was showing as payment is pending though money was deducted. I submitted a complaint to sbi helpline regarding this matter and on 8/12/2017, received reply that transection was sucessful on 29/11/2017 and kindly contact the merchant for further enquiry. So kindly look in to matter and help me resolving the issue.