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Citrus Payment Solutions — Regarding SRM Tution fees

Today I payed my tution fees for SRM AP college via net banking through citrus payment solutions as of now my got debited from my account showing transaction was successful but in my college portal its showing payment was failed I request you to look into this issue and kindly provide me solution
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    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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