[Resolved] Citrus Payment Solutions — regarding submission of nios exam fee
SaSandeeprintu1979 on Mar 7, 2018
I have made payment for exam fee of rs 750 to nios through pnb debit card but it is showing payment not made.
I request you to send money to nios or refund it to same account from where it is debited. My derails are
Account holder name gayatri devi
Transaction amount rs 751.88
Applicant name neetu tiwari
Enrolment number [protected]
Transaction date 06/03/2018
Complaint marked as Resolved Apr 9, 2018
[Mar 07, 2018] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response, Mar 08, 2018
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
• Citrus Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at firstname.lastname@example.org or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Citrus Support Team
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