[Resolved] Citrus Payment Solutions — rs 843 paid for a hp lpg cylinder but not confirmed form your end | |
I am md fazle alam from konnagar, hooghly, west bengal. I have paid rs 843.00 for lpg cylinder on[protected] at about 10:44 am through your apps ezy subidha. Ref transaction id[protected], credited to [protected]@axisbank (Citrus solutions pvt ltd) from my upi id [protected]@sbi ; as per my sbi a/c statement that money transfer to[protected] upi/dr/[protected]/citrus s/utib/[protected]@/trans but gas distributor abm hp gas service, code[protected], (Makhla, hooghly) denied to confirm my online payment. So i had to pay again by cash on delivery. My consumer no. 609519 name - md fazle alam ; booking no-551087 order no - 661191, cash memo no - 1394207 dac - 1167 so i request you that to take necessary action in which i will get refund. Thanks Was this information helpful? | |
May 4, 2020 Complaint marked as Resolved Verified Support Apr 03, 2020 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed on[protected] for Rs. 843 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday). Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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many many thanks
many many thanks