[Resolved] Citrus Payment Solutions — school fees payment failure through citrus payment gateway | |||
On 07 Jul 2018 school fees was paid for Jiva Public School, Faridabad online fees facility of school through citrus payment gateway. Amount 9800/- deducted from account however not cleared to school through citrus payment gateway. Online Payment was made through Canara bank and Merchant Reference No. [protected]. Pls return or be paid to school. Was this information helpful? | |||
Aug 9, 2018 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jul 09, 2018 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
i have done a second payment which was successful.
But with the following detail yet to resolve .
Enrollment no.[protected]
date 04.06.2018
time 16.40
transaction id. IGADWXGNY5
I have not got the refund.
please see to the matter.