[Resolved] Citrus Payment Solutions — sun direct recharge problem | |||||
I have recharged my sun dth with citruspay upi not recharged please recharge my sun dth Transaction id[protected] Date :[protected] I have recharged my sun dth with citruspay upi not recharged please recharge my sun dth Transaction id[protected] Date :[protected] I have recharged my sun dth with citruspay upi not recharged please recharge my sun dth Transaction id[protected] Date :[protected] Was this information helpful? | |||||
Jul 29, 2019 Complaint marked as Resolved Verified Support Jun 27, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
On 25th night I tried recharging Rs.150 to Metro card. Amount got debited from Bank but not reflecting in card.
Please help
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team