[Resolved] Citrus Payment Solutions — Transaction done but order not placed | |
S placing an order on zara india online on 21st July and had opted for payment via upi. I did payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@okhdfcbank and transaction was successful and money debited from my account but zara did not received the amount. So zara cancelled the order. Please initiate refund process. Kindly check my concern and give me refund of my money at the earliest. Was this information helpful? | |
Jul 30, 2021 Complaint marked as Resolved Received refund. Verified Support Jul 22, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 22/07/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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