[Resolved]  Citrus Payment Solutions — Transaction failure at citruseazypay

Sir, While filling the examination form for University of Kota on 08/04/2022, I submitted the examination fees of Rs.2700/- thru HDFC netbanking via CITRUSEAZYPAY.
Though the amount was debited from my account the form was not submitted as immediately after deduction there was a msg on screen saying sorry for inconvenience and you can again continue transaction some other time etc.etc.
Please get my money refunded back in my account as soon as possible.
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May 20, 2022
Complaint marked as Resolved 
Verified Support
Apr 13, 2022
Citrus Payment Solutions Customer Care's response
Hi!

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant eazypay directly to get the status at their end.

Regards,
Team Citrus
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