Comments
Hi,
I made an online payment towards my Airtel broadband on 28/11/2018. Amount has been debited from my HDFC bank account but got a message as payment failed. I have not received the refund yet. Could you please advise the status of my transaction.?
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I made an online payment towards my Airtel broadband on 28/11/2018. Amount has been debited from my HDFC bank account but got a message as payment failed. I have not received the refund yet. Could you please advise the status of my transaction.?
Citrus Payment Solutions Customer Care's response, Dec 4, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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I online pay my LPG gas amount ₹.1014..to this website. but distributor told that amount was not credited to my distributor account... what can I do... please help me... I paid using esyhpgas app... the app told you.. so I paid through you...
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team