[Resolved]  Citrus Payment Solutions — unsuccessful transaction

Address:795135

Please check and process unsuccessful transaction for DELED NIOS II yr admission. The transaction has been done and debited from Bank ends but unsuccessful at the merchant end performing transaction through citru seasy pay payment gateway.

I 'd therefore requested to kindly process for refund. The bank details slip has been attached as for your reference.

Thanks & regards

Haorambam romen meitei
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Aug 20, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
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