[Resolved]  Citrus Payment Solutions — Zara Order Rejected, money deducted from account. Want Refund.

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I ordered a product from Zara and paid for it with Gpay. Money was deducted from my BANK ACCOUNT. However, Zara never confirmed my order and eventually cancelled it because they did not receive payment. Since you are the third party, I would really request you for an immediate refund. Below attached are the following invoices:
1) Gpay Transaction Snap
2) Bank Text Message confirmation snap
3) Zara order cancellation snap
4) Gpay Statement Snap
5) Zara App Snap
+5 photos
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Mar 3, 2021
Complaint marked as Resolved 
Verified Support
Mar 01, 2021
Citrus Payment Solutions Customer Care's response
Hi, the status of this transaction with Citrus ID OL[protected] stands failed Which means the amount shall be auto-credited in your account within 5 to 7 working days. Thanks!
Mar 03, 2021
Updated by jannat0202
I got my refund. Thank you.
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