[Resolved] Citrus Payment Solutions — Zara payment deducted from account | |
I was placing an order on zara india online on 13th April 2021 and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Was this information helpful? | |
Apr 17, 2021 Complaint marked as Resolved I got the reply from the merchant the next day of me writing to them which was quite quick.
They assured me.
I got my refund on the third day. Verified Support Apr 15, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 15/04/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
 1 Comment | |
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Please get back to me at the earliest. Thankyou.
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